This past summer, I had the privilege of interning with the Japan International Cooperation Agency (JICA) in Kigali, Rwanda. JICA is a Japanese governmental organization dedicated to promoting sustainable development worldwide through official development assistance. My role in Kigali provided valuable experience in international development and public policy, focusing on improving public relations and enhancing organizational efficiency within JICA’s Rwanda office.

Supporting Public Relations and Community Engagement

One of my responsibilities at JICA Rwanda involved supporting public relations efforts to raise awareness of JICA’s work in Rwanda. I collaborated closely with the PR team to develop an approach that better communicated JICA’s projects to a local and international audience. This work allowed me to engage with diverse project areas and sharpen my communication skills, as I adapted messaging to convey the impact of JICA’s initiatives. My role included creating the Kigali Mystery Map, an interactive visual tool designed to introduce JICA’s projects in a fun and engaging way for the public.

Implementing the 5S Methodology to Enhance Efficiency

Another significant part of my internship involved introducing the 5S methodology in the office to improve workplace organization and efficiency. The 5S approach—Sort, Set in order, Shine, Standardize, and Sustain—aims to create a structured and efficient work environment. I conducted presentations on 5S principles, facilitated discussions on sustaining these improvements, and coordinated with local staff to reorganize the office layout in preparation for an upcoming renovation. This internship underscored the importance of cross-cultural understanding and adaptability, as I navigated different communication styles and work habits between Japanese and Rwandan colleagues.

Reflections on Development Assistance

One of the most insightful aspects of my internship was a project to engage staff in reflecting on the purpose and impact of development assistance. I conducted a survey inviting colleagues to share their perspectives on why Japan supports Rwanda and the challenges inherent in this work. This project helped me better understand the complexities of development assistance and encouraged thoughtful discussions about sustainability and long-term impact. The experience broadened my perspective and strengthened my interest in development work.

About the Author

Nagi Tanimoto is an MPP student at the Willy Brandt School of Public Policy. She has over a decade of experience at the Ministry of Finance in the Japanese government and holds a Bachelor of Laws degree.